One of the top 20 credit unions in the United States, Patelco has a long history of innovation in technology. To continue to thrive in a competitive industry, they have needed to innovate and evolve faster and more completely. Intactic partnered with both the executive leadership team and the communications team to engage in a discovery process to further understand the needs and requirements of their digital workplace.
A majority of Patelco employees are also members, and seamless integrity between the member experience and employee experience were critical to Patelco’s mission. We implemented our audience-centric method of discovery and helped them analyze and understand their needs and vision. Ultimately, we crafted a digital workplace RFP to enable Patelco’s vendor selection process so they could choose the right partner to build a customized, cutting-edge digital workplace. Such a workplace includes corporate intranet and collaboration systems. We continue to partner with Patelco to implement a modern workplace strategy that positions them as one of the top credit unions in the country.
Case Study: Choosing the Right Platform
As a key element of the enterprise digital workplace strategy, Patelco requested the partnership of Intactic to evolve the business case and select a platform to develop a new, connected, and modern intranet.
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